Sometimes it seems like today's healthcare marketplace is becoming more complex by the minute. Hospitals merging. Entire healthcare systems swallowing each other. Physicians moving from practice to practice. And that clatter you hear in the background? It's the relentless drumbeat of radio and TV commercials, all proclaiming essentially the same thing: "Our heart program is the best in town!"
Take a minute, though, and put yourself in the place of the patient. How do they distinguish between one group of cardiovascular physicians versus another? When it's time to make a critical choice for themselves or loved ones, who will they choose? It's not easy to make such a critical choice.
We believe it boils down to educating patients. Physicians understand the value of recognized clinical expertise, leadership experience and their own educational background. For example, participating in the development of cardiac and peripheral vascular techniques and medical treatments is an indicator of excellence. It's also a great way to differentiate one practice from all the others.
But what can a physicians group do to make the average person understand what it is that sets your cardiovascular care apart from others? Is it your state-of-the-art equipment and facilities? Is it your cutting edge reputation? Or perhaps it's something more?
We believe the most basic element of your practice is the people in it. But you need to ask yourself -- "How are we perceived by the general public?"
It's a critical question because doctors -- more so than technologies, facilities or location -- are the "face" of the practice. Once the people you want to reach understand the high quality, dedication and expertise of your everyone in the practice, the more likely they are to be comfortable with your group when it's time to make their choice.
Like anything else, projecting the face of your practice takes time and effort. The public needs to hear your messages, but they also need to meet you. That's why we say positioning physicians in your specific marketplace is key. Using opportunities with the news media, on the Internet and at community events are all ways to get people to know your practice.
The bottom line is -- you're making a difference in your community, and patients need to know about it. If you need a helping hand in marketing your practice please be sure to give us a call at 847.277.7353 or click here to send us an email.
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